Not usually, but we can discuss the caregiver(s) who will be assigned to your visits during the consultation, based on their availability and handling experiences.  The initial consultation will take place with one of our managers to make sure we can answer any questions you have about the overall process of working with DoggyWalker.com.  We are happy to schedule a meet and greet with you and your caregiver before or soon after visits begin (there is a $15 meet & greet fee to compensate the caregiver). Please read more about service fees and caregiver compensation here.

We understand the special relationships that develop between the caregiver, your pet, and your family and we are happy to facilitate this relationship! However, we ask for you to not place your pet caregiver in an uncomfortable position by offering them employment apart from DoggyWalker.com’s services. Our caregivers, as employees of the company, would jeopardize their continued employment if they accepted outside offers from DoggyWalker.com’s clients that is similar in the scope of services that we provide.

You are welcome to give your caregiver a gratuity or a small gift, although neither is expected.  You may either provide your gesture directly to your caregiver, address it to your caregiver(s) and mail it to your service area office, or include it in your payment using our client system, LeashTime (your caregiver will receive 100% of it).  No matter how you do it,  your gratuity will be greatly appreciated, and thank you for acknowledging the great work of your caregiver!

It is our policy to withhold our employees’ personal cell phone numbers or other personal contact information from clients. All scheduling and caregiver communication must be coordinated by a management team member to ensure that nothing gets “lost in translation” and that communication between you and DoggyWalker.com remains direct, accurate, and professional. If you would like for the caregiver to call you before arriving to the visit, please send us an email with those details with us beforehand and we will be happy to help!

DoggyWalker.com’s responsibility is to ensure the safety and security of our clients, their pets, and their property. Our caregivers undergo a formal interview and screening process before they are hired, including reference and criminal background checks. DoggyWalker.com’s caregivers then complete a training and testing process, as well as participating in ongoing training programs (e.g. first aid, equipment, etc.).  We understand that it can be a little scary to have someone you don’t know coming into your home which is why DoggyWalker.com takes the time and effort to seek out only the best caregivers.  Many of our caregivers are pet parents, love the shared time spent with pets and the outdoors, and are working on educational and personal goals where being a pet caregiver with DoggyWalker.com can support them.  Most importantly, our roster of caregivers have all demonstrated compassion and love for animals!